Frequently Asked Questions
Can I request that my child be on the same team as another?
You are able to request this, but Southend Soccer is not able to guarantee this. In order to create balanced teams based on ages and male/female distribution not every request can be honoured.
What is the refund policy?
All cancellations are subject to a $25.00 charge. A full refund, minus this $25.00 charge, will be granted until March 17th, 2015. After March 17th, there will be no refunds. Please send notification to the office at
info@southendsoccer.ca if you would like to cancel a registration.
Can my child wear jewelry while playing or practicing?
No. No jewelry of any kind is permitted. The jewelry must be removed, taping of the jewelry is not allowed. The only exception is a medic alert bracelet; it should be taped.
What equipment should my child wear?
For games, a full uniform, shoes and shin pads. The uniform is provided with your registration. The player is responsible for supplying the shoes and shin pads. It is recommended that every player bring a water bottle to every game and practice.
Shin pads and soccer shoes are required to be worn by all players at practices. All jewelry, barrettes, plastic headbands and hats must be removed. Soft headbands and religious headwear is permitted. It is recommended if your child wears glasses that a safety strap is attached.
Can I sit with my child on the field?
We ask that all players sit on one side of the field and parents and spectators cheer from the opposite side of the field. No spectator is permitted to sit on the same side of the field as the team, or to sit/stand behind the nets. This minimizes distractions for the players and allows our coaches to keep track of their players.
It is extremely hot outside, is the game still on?
We do not cancel games due to humid or hot weather. We ask our coaches and referees to allow frequent water breaks to keep the players hydrated.
Does Southend Soccer cancel games due to rain?
The referee on the field has the final say on calling the game. We continue to play in light rain. Referees follow West London’s policy on lightning and thunder. They will call a break in play to allow the weather to pass. If the game is past the half the referee may choose to end the game.
What is the policy on snack breaks?
Each coach will set the snack policy for their team, based on ages and allergies that players have. Some coaches will have a rotating snack schedule which will put a different parent in charge of snacks each week. Other coaches prefer to have each player bring their own snack.